Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: December 2025

Introduction

City Touch Services ('we,' 'our,' or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact information (email, phone number, address)
  • Service preferences and requirements
  • Payment information (processed securely through third-party providers)
  • Communication history and feedback

Automatically Collected Information

  • IP address and browser information
  • Device information and operating system
  • Usage data and website analytics
  • Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for:

  • Providing and improving our cleaning, barbing, and errand services
  • Processing bookings and payments
  • Communicating with you about services and appointments
  • Sending promotional materials (with your consent)
  • Analyzing website usage to improve user experience
  • Complying with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

  • Service Providers: With trusted third parties who assist in our operations
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions
  • Consent: When you have given explicit permission

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and staff training
  • Secure payment processing through certified providers

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your information
  • Object to processing of your information
  • Request data portability
  • Withdraw consent at any time

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

Email: privacy@citytouchservices.com

Phone: 07XXX XXXXXX

Address: London, UK