Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last updated: December 2025
Introduction
City Touch Services ('we,' 'our,' or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact information (email, phone number, address)
- Service preferences and requirements
- Payment information (processed securely through third-party providers)
- Communication history and feedback
Automatically Collected Information
- IP address and browser information
- Device information and operating system
- Usage data and website analytics
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for:
- Providing and improving our cleaning, barbing, and errand services
- Processing bookings and payments
- Communicating with you about services and appointments
- Sending promotional materials (with your consent)
- Analyzing website usage to improve user experience
- Complying with legal obligations
Information Sharing and Disclosure
We do not sell your personal information. We may share information in the following circumstances:
- Service Providers: With trusted third parties who assist in our operations
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers or acquisitions
- Consent: When you have given explicit permission
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and staff training
- Secure payment processing through certified providers
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Object to processing of your information
- Request data portability
- Withdraw consent at any time
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
Email: privacy@citytouchservices.com
Phone: 07XXX XXXXXX
Address: London, UK